There wasn't much mainstream press fanfare (just a couple of pieces) about the launch of self-described next-generation shopping search engine Become.com (you have to register to use the beta).
Behind it are the folks that started MySimon, which has been squandered by CNET. Jason Dowdell thinks pretty highly of what they're doing from a technical standpoint.
What I find interesting is the way in which they're aggregating ratings/reviews and related contextual (not advertising in this case) information to help consumers do research before buying.
Recall we said that this type of information (ratings/reviews) is going to be an important local search/IYP product feature on those sites that want repeated research-oriented consumer usage (as opposed to White Pages lookups).
Ads are from Google. This will be an interesting one to watch; it's a different kind of shopping search. And I expect local to make it into the mix somehow before too long (based on the fact that offline is where the buying is happening).
The Interactive TV revolution"long on hype, short on execution"may not be "televised." It will be online instead. Yahoo!'s announcement that it will stream the full Showtime-produced "Fat Actress" is a milestone and ups the ante for Web companies doing video. The Web is starting to take away TV viewers, as well as ad dollars. In the not-too-distant future, it may take the content too.
In the future, I may be watching my favorite show, but the source of that "broadcast" may be a search engine or portal, rather than a traditional cable channel or broadcast network. As a viewer, it won't matter to me what the source of content is. I have no loyalty to NBC or Comcast or HBO. Even though I get my Internet from Comcast, I don't pay attention to their content or their portal advertisers.
I just want to see "Curb Your Enthusiasm" or "Desparate Housewives" when I want to see it.
And there are lots of interesting contextual/directional ad possibilities via the Internet. Notwithstanding "video on demand," cable will be playing hurry-up to match the full range of functionality available online. Also the telcos are seeking to get into TV. Clash of the Titans, eh?
Eniro is a very progressive directory organization operating in several very progressive markets (including Sweden, Denmark, Norway and Finland) as well as some developing markets like Poland and Russia. It is probably fair to say that the company made too early a transition from a print company with an Internet business to an Internet company with a print business, particularly in Sweden, its largest market. Eniro has paid for this with a dramatic drop in Swedish print revenues.
New CEO Tomas Franzén (there for less than a year) quickly grasped the problem and went into full turnaround mode. The full results will not be known for another year, but he deserves credit at least for generating a lot of activity that appears pointed in the right direction. Eniro has redesigned its Yellow Pages product, retrained its sales force, adjusted compensation to stop motivating the wrong behavior, and it has attacked inefficient processes that led to sky high rejections rates on new contracts.
In some respects, Sweden, given its position as an early adopter of new technologies, is positioned to be a canary in the coalmine for the eventual erosion of printed revenues. But Eniro had proved a poor early warning system to date, since many of the declines were the result of self-inflicted wounds and came much earlier than necessary.
Now that Eniro is improving its operations and looks to be on the road to stabilizing its print revenues in Sweden, perhaps it can once again become a harbinger of the future course of printed directory usage and revenue. For now, the company deserves credit for attacking its problems aggressively and, it appears, with measures that are customer focused.