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February 28, 2008

750 Newspapers Working With Google on Print Ads Program

googleprintads.jpg Google’s Print Ads program, which sells contextual display space in print newspapers, is now working with 750 newspapers, according to Stephanie Davis, Print Ads head of publisher development. Davis was speaking on a panel at this week’s NAA Marketing conference in Orlando.

Other than Davis’ appearance, Google had a low-key presence at the conference, with (at least) two lounges on separate floors of the conference hotel that were available by invitation only.

In her remarks, Davis said newspapers and Google need each other. The implication was clear, however, that perhaps newspapers need Google more (even if CPC rates may be peaking for Google and display is a much needed growth channel). Davis noted that Print Ads pays out 60 percent revenue shares on average – although she didn’t provide any guidance as to their overall gross.

Basically, there are five key areas to gauge a Google/newspaper relationship, said Davis: “Technology,” “Search,” “Lower cost of site,” “Brand” and “ROI.” In her estimation, the main advantage newspapers bring to the table is “brand.” The others are probably more oriented toward Google’s strengths. Left to their own devices, for instance, she noted that newspaper content is only “found” by customers rather than delivered to them.

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Blog: Local Media Blog, Google, Newspapers, National Ad Sales, Advertising Networks
Posted by: Peter Krasilovsky at 4:50 pm - Comments (0)




Automating Local Video: A Conversation With TurnHere

Earlier this week, I had the chance to meet with local video production house TurnHere and take a peek under the hood. The company is working on an advertiser facing production management platform that will help it scale up to increased business levels, which is already happening through Yellow Pages reselling efforts.

One of the benefits of TurnHere’s model has always been that its outsourced network of videographers makes on-site video production highly scalable. But with scaled-up production, there can still be a bottleneck in all the other parts of the process, such as follow-up communication and account management for a growing number of SMB advertisers.

So this new platform will let SMBs log on and have access to a full dashboard of options for seeing their video when it is done, suggesting edits, and working with TurnHere’s post-production and account management teams.

“The only way to make it scale is to be templatized,” says John McWeeny, TurnHere senior VP of business development. “But of course everyone wants customization, so you have to create something that is both.”

The platform has lots of customization options that let advertisers view their video and then give feedback on seven main factors that TurnHere knows to make up the bulk of video editing. These include name spellings, change of soundtrack or visuals and other things for which advertisers can type freeform notes.

The company still has an inbound call center for account management, but the thought is that this lets it take care of the majority of client interaction in a more efficient way. This also brings the company closer to the highly automated processes of other video vendors such as Spot Runner (which recently became more like TurnHere by acquiring GlobeShooter and its network of videographers).

McWeeny compares automating the majority of client interaction to how Amazon works: “In total, I’ve spent over $1,000 at Amazon, but I’ve never talked with an Amazon employee.”

The benefit here also involves a more efficient follow behind account management system that lets the Yellow Pages sales rep focus on making the sale. It also importantly lets SMBs that are busy running operations deal with their video advertising when it’s convenient for them.

“This keeps the concept of low touch alive,” says Director of Marketing Morgan Brown. “It’s is something they can do it at 11 p.m. at night or whenever they have the time to do it.”

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Blog: Local Media Blog, Online Video
Posted by: Mike Boland at 9:01 am - Comments (0)




RHD Posts Ad Sales Gain, Gloomier Outlook for 2008, Winebaum Steps Down

I’ve taken a quick look at the R.H. Donnelley earnings release before the company’s much-anticipated earnings call this morning. Here are a few quick highlights:

  • The company posted ad sales of US$2,743 million, an increase of 0.4 percent. Net revenues were US$2,680 million, down from US$2,688 million in 2006.
  • The company is giving a gloomier outlook for 2008 ad sales, laying out an expectation of “mid single digit” declines in ad sales, citing the weakening economy.
  • Jake Winebaum, brought in to lead RHD’s digital efforts via its Business.com acquisition, is “stepping down from his day to day role as President of RHD Interactive (RHDi) to spend more time with his family.” Winebaum will be replaced by Brian Barnum, who came to RHD with Winebaum in the Business.com deal. RHD had hoped Winebaum, who spoke at our DDC conference last September, would bring a fresh perspective to the company’s digital strategy.
  • Citing the decline in its stock price, RHD will forgo a dividend and focus all its cash flow on paying down its debt.

We will provide a more detailed write-up of its earnings call in a Client Inquiry Brief in the coming days.

Update: It’s been a rough day, to say the least, with RHD’s stock losing almost half its value today (down 46 percent at this writing). Among the key messages from the call this morning was that things have deteriorated sufficiently since the company issued guidance in December that it had to revise it considerably downward, and RHD executives were very reluctant to predict when things would improve. The softness in Florida and Nevada related to the housing crisis has deepened, and the company said Arizona is beginning to show the same signs of housing-related stress.

Executives said the company is suffering a combination of impacts, with existing accounts failing to increase, while others are dropping because they cannot afford to pay. Slower business creation rates are failing to provide a pipeline of prospects to replace the losses. CFO Steve Blondy said the company’s analysis shows that very few lost accounts go to other media, which indicated the causes are economic, rather than migration to alternatives.

RHD CEO Dave Swanson said Winebaum is walking away from some of the money he earned from the sale of Business.com, but he made more than enough money to give him the luxury of choosing not to work. Swanson said Winebaum had been working tirelessly more or less for the past seven years, and he missed spending time with his children. He was asked if others from the Business.com team were leaving and his answer was no.

Lost in all this was the fact that 2007 results weren’t that bad. While the Embarq markets were down 1.5 percent, things have improved substantially in the AT&T markets, where RHD said it has achieved 60 percent digital penetration with its new online offerings. Blondy also noted that national revenues grew in 2007. We were a little taken aback when he said revenues was almost all print, since RHD’s systems have not yet been configured to accept online ads from the national channel. The bright side of that revelation is that national support for print would appear to be strong, and if RHD can begin selling online to national, that suggests some headroom.

Still, all in all this was a sobering look at what the next 12 to 18 months likely have in store for the U.S. directory business. It is true (or it has been in the past) that Yellow Pages rides out these storms better than other traditional media. We will have to wait and see if the dynamics have changed this time around. As Swanson himself acknowledged, “There are more advertising options out there.”

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Blog: Global Yellow Pages, Local Media Blog, Print Yellow Pages, RH Donnelley
Posted by: Charles Laughlin at 6:46 am - Comments (6)







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