European Directory Assistance has launched a new English-language directory assistance site in Belgium called 14-14, which offers residential and business search, with the latter available by name and category. Part of the new service’s positioning is that during business hours, consumers prefer Web-based over phone-based directory assistance.

According to the release:

“EDA’s specific aim is to reach the large expatriate community living in and around Brussels, who often speak neither Flemish nor French but generally converse in English, for instance people working for the European Union, NATO, Eurocontrol or the numerous multinationals established in Belgium.”

EDA operates phone-based DA services in Belgium (French and Flemish), Ireland and the Netherlands.

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