Over the past year, American Express has embarked on a series of initiatives centered on digital advertising intelligence for SMBs. These include SearchManager (via Clickable) for SEM and multiple social media experiments with Facebook and Foursquare. Now, its small business-focused OPEN division is rounding out the suite with AdManager, which utilizes AdReady’s dynamic display capability …

Mentions, reviews, blog comments, tweets, posts and now check-ins. It’s enough digital noise to lead local business owners to throw their hands up in despair. As Internet fragmentation accelerates, a host of reputation management providers have carved out an important foothold in the digital landscape by aggregating merchants’ online activity through a single dashboard that …

BIA/Kelsey projects that total U.S. social advertising revenues will surge from $2.1 billion in 2010 to $8.3 billion in 2015, growing at a 31.6 percent compound annual growth rate (CAGR). Driven by Facebook, social networks will command a majority share (51 percent) of all display ad impressions by 2015.
The inaugural social advertising forecast is part …

As it turns out, the daily deals landscape is more sophisticated than many first thought. New contours are emerging, each replete with opportunity and threat. Bluntly branding the space as “the next big thing” or a “can’t-miss opportunity” lacks the necessary strategic discernment in an industry replete with competitors and fortressed with high barriers to …

Groupon gets much of the credit for “making coupons cool again.” But it’s the smartphone, with its inherent social, geo and touch capabilities, that may make them cooler than ever. By “cooler,” we mean discoverable and relevant.
The St. Petersburg Times believes there is no better way to unlock the city than through the mobile device. …

 
Even as preprint circulars continue to account for a hefty chunk of newspaper revenues, the race to migrate these FSIs onto digital platforms that provide compelling shopping experiences and command premium CPMs is revving up. Associated Press will soon release iCircular for mobile devices, Gannett’s PointRoll operates ShopLocal, Local.com has a local option and several deal/offer aggregators …

“Content is king.” It’s one of the oldest, most frequently trumpeted maxims in media. Original work commands a premium, while aggregation and curation are merely commoditized collections for easy distribution…or so the thinking goes. Only, what happens if the script is flipped? That’s the question that Martin Nisenholtz, senior VP of digital operations at The New York …

In two short years, LivingSocial has blossomed from a Facebook application development shop into a leading group buying platform in 230 markets and 12 countries. But the question du jour in deal a day isn’t “what have you done?” but “what’s next?” At ILM East, LivingSocial Chief Operating Officer Eric Eichmann mapped a diversified plan …

If you’re a publisher, Yext CEO Howard Lerman wants to share his plumbing with you. Not literally, but in the “presence product” marketplace, where Yext will soon open up its Tags platform to enable participating publishers to create their own to-market tags offering. This is done by leveraging Yext’s API (i.e., “the plumbing”).
Lerman’s enthusiasm for …

Chuck Lee, AT&T’s executive director of Internet Ad Solutions, has a casual yet matter-of-fact way of delivering messages that stick. Based on results from the recent Vertical Shopper Study that AT&T commissioned, his message to the ILM East audience was clear: “You gotta know what people are looking for when you market.” The study highlights that …

 
With several recent tech valuations raising eyebrows — Quora at $86 million, Twitter at nearly $8 billion to name just two — a word that’s been tossed around Silicon Valley a lot these days is “froth.” Sean Moriarty, entrepreneur in residence at Mayfield Fund, told the ILM East audience, however, that not all froth is …

In the diverse yet confusing local advertising ecosystem, the new mandate calls for media companies to engage local business clients with holistic solutions that engage their customers in new ways. Deals and mobile optimization have received the lion’s share of attention, but targeted lead generation is another vehicle through which publishers can connect with local …

Eventbrite Director of Marketing Tamara Mendelsohn told us at SxSW Interactive that because “events are inherently social,” the online events organizer and ticketing exchange in uniquely positioned to leverage social media to allow literally anyone to post and share events.
But Mendelsohn’s team is amplifying its social strategy beyond simply enabling site visitors to engage in a variety …

It’s hard work distilling 20,000 people, hundreds of sessions, droves of start-ups, seemingly endless parties and even a Mike Tyson cameo into a cliffs notes recap of SxSW Interactive. Not that anyone is shedding any tears for me. America loves lists (or so I’ve heard), so here are “the big ideas” that have my brain buzzing …

SCVNGR “chief ninja” Seth Priebatsch and Gowalla CEO Josh Williams both employ game mechanics to elevate their location-based services, and both believe that gaming’s inherent fun factor can motivate more important behaviors, including social good. But that’s where the similarities stop.
The duo delivered keynote addresses at SxSW Interactive, Priebatsch in front of 4,000, Williams in …

Last year, a deal-a-day panel at SxSW Interactive might have been relegated to a satellite campus (read: off-the-beaten-path Austin hotel). Two years ago, it may not have existed at all. But in 2011, group buying is a $1.2 billion market (according to us), and attendees packed a convention center ballroom to explore how the deals …

In the “Field of Dreams” “if you build it, they will come” spirit, when Marissa Mayer takes the stage, thousands are sure to follow. Google’s VP devoted much of her keynote at SxSW Interactive to evolutions in Google’s mobile mapping products (Maps Navigation, route-around traffic and Latitude, among others).
Mobile mapping shares close synergy in the …

Last week, the latest spree of entrants forayed into the deal-a-day arena, with AT&T and The New York Times announcing group buying platforms that appear to be almost identical to those popularized by Groupon and LivingSocial. The most interesting of the newcomers, however, could be Microsoft Bing, which opted for an aggregated approach through The Dealmap’s …

Questions and comments poured into our Social Local Media webinar last week, and true to our word, we’re addressing every last one of them. This time around, let’s crunch some numbers. What key data points are we using to frame our view of the social space? How does these mesh with our perceptions of online/interactive? And …

As promised, over the next few days, we will address your questions from last week’s Social Local Media launch webinar. Among the topics we’ll tackle: how traditional media can effectively participate, the growing role of social in search, the validity of data supporting the migration of advertising and marketing dollars to social networks, and mobile-social …